ecomOS
Functions
Platform Overview
Order Management
Product Data Master 
Feed Management
Tools
Dynamic Data Sync
AI Data Enhancement
Analytics & Insights
Automated Customs
Link
Explore
RIVAFY Journey
Cross-Border Logistics
Fulfillment by RIVAFY
RIVAFY Returns
Resources
Case Studies
Help Center
Pricing
Company
About Us
Our Mission
Our Customers
Newsroom
People & Careers
Life at RIVAFY
Career opportunities
Blogs
The how-to
Launch your Journey
Migrate to RIVAFY
RIVAFY as Add-on
JTL Software
PlentyOne
SOG Software
EN
DE
ecomOS
Functions
Platform Overview
Order Management
Product Data Master 
Feed Management
Tools
Dynamic Data Sync
AI Data Enhancement
Analytics & Insights
Automated Customs
Explore
RIVAFY Journey
Cross-Border Logistics
Fulfillment by RIVAFY
RIVAFY Returns
Resources
Case Studies
Pricing
Help Center
Company
About Us
Our Mission
Our Customers
Newsroom
People & Careers
Life at RIVAFY
Career opportunities
EN
DE
Get started

Accessibility Statement

We believe in universal access, reflected in our Accessibility Statement which clearly details our efforts and ongoing dedication to digital accessibility.

Last updated July 01, 2025

RIVAFY is commited to improving the user experience for everyone. We are making our websites and products accessible for all.

To support accessiblity we:

  • have an accessibility steering group to promote good practice
  • provide accessibility training and targets for our design team

Level of accessibility

We've identified several accessibility challenges on our RIVAFY websites that can hinder user experience.

These include:

  • Content and downloads not being in plain language, making them difficult to understand.
  • Pages and documents with insufficient color contrast, affecting readability.
  • Incorrectly ordered heading elements, disrupting screen reader navigation.
  • Images lacking descriptive text, making them inaccessible to visually impaired users.
  • Buttons not being correctly identified in the underlying code, posing issues for assistive technologies.
  • Text and layout failing to reflow properly when pages are zoomed to 200%, impacting usability for those who magnify their screens.

Compliance status

In Short: The Web Content Accessibility Guidlines (WCAG defines requriements for designers and developers to improve accessibility for people with disabilities. RIVAFY is partially conformant with WCAG. Partially conformant means that parts of our websites are not fully accessible.

How we're improving accessibility

We will update this statement within 12 months. We aim to:

  • hire an external agency to do an accessibility audit
  • add a list of all inaccessible content identified by the audit
  • create a plan to fix issues found in the audit
  • improve our knowledge of accessible design trough education and training
  • create governance to ensure all new design and development follows WCAG Level accessibility guidelines
  • Text and layout failing to reflow properly when pages are zoomed to 200%, impacting usability for those who magnify their screens.

Reporting accessibility problems

We're committed to making RIVAFY accessible for all users. As we work to enhance our website and products, your insights are invaluable. If something isn't working as you'd expect, or if you have suggestions for improvement, please tell us. Your input directly helps us build a more inclusive experience.

E-Mail: hello@rivafy.com

Address: RIVAFY Europe, Breitfeldstrasse 8, 9015 St. Gallen, Switzerland

This statement applies to content published within the RIVAFY domains and subdomains, for example www.getrivafy.com, www.rivafy.com, www.app.rivafy.com.

Preparation of this accessibility statement

This statement was prepared on 1 July 2025.

Get Started with RIVAFY
Launch Your RIVAFY JourneyMigrate to RIVAFY
Join our newsletter

Stay up to date on product releases, industry news and useful tips for your successful journey

By subscribing, you agree to our Privacy Policy
ecomOS
Order ManagementProduct Data MasterFeed ManagementDynamic Data SyncAI Data EnhancementAnalytics & InsightsAutomated Customs
ecomOS
Order ManagementProduct Data MasterFeed ManagementDynamic Data SyncAI Data EnhancementAnalytics & InsightsAutomated Customs
Explore
Cross-Border LogisticsFulfillment by RIVAFYRIVAFY ReturnsCase StudiesHelp CenterPricing
Explore
Cross-Border LogisticsFulfillment by RIVAFYRIVAFY ReturnsCase StudiesHelp CenterPricing
Company
Our MissionOur CustomersNewsroomLife at RIVAFYCareer OpportunitiesChange cookie settings
Company
Our MissionOur CustomersNewsroomLife at RIVAFYCareer Opportunities
Legal and Policies
Terms and ConditionsService TermsCountry TermsPrivacy PolicyVulnerability Disclosure ProgrammDisclaimerLegal Notice
Legal and Policies
Terms and ConditionsService TermsCountry TermsPrivacy PolicyVulnerability Disclosure ProgrammDisclaimerLegal Notice
© 2025 RIVAFY AG
‍
RIVAFY AG or its affiliates provide services under a license or registration in various jurisdictions. For more details, please contact us for regulatory information.